Electropuppy, ("Electropuppy", "Electropuppy.com") is committed to maintaining your trust and confidence. This online Privacy Policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to Electropuppy through this website (the "Site"). We do not collect and keep any personal information online from you unless you volunteer it and you are 13 or older. If you are not yet 13 years old please discontinue using the Site immediately, or if, for any reason, you do not agree with this Privacy Policy, please do not participate in any features, activities and services that require you to provide any personally identifiable information either now or in the future.
This online Privacy Policy is intended to explain our privacy practices and inform you of the way your information is collected and used, the circumstances under which we disclose personal information to third parties, how you can access, update or delete any personal information collected about you by us, and to make you aware of our security practices. Please note that the use of information that we gather is subject to the Privacy Policy in effect at the time of use. You should check this Site frequently to see recent changes in this Site's Privacy Policy and its Terms of Use.
What Information Is Collected?
There are a number of situations in which your personally identifiable information may help us give you better service. For example we may ask for your personally identifiably information when you sign up for an account, when you conduct a search on this Site, place an order for products, complete a survey or an entry form for sweepstakes or contests, refer a friend and participate in other Site features. We may also ask you to voluntarily provide us with information regarding, for example, your personal or professional interests, occupation, demographics, experiences with the services we provide and contact preferences.
Electropuppy doesn't require anyone to share any personal information about themselves in order to enjoy our website. That means you can visit our site without any need to login with us. However, our site may contain special sections and privileges for those that login. We do not collect any personal information from you online unless it is voluntarily provided, for instance signing up for an account, completing our online surveys or requesting information. The personal information we ask for is usually first and last name, mailing address, phone number and an e-mail address, and, in the case of online purchase, credit card number and expiration date. In order to continuously improve our service to you and tailor our future communications to you, we may also ask you to provide us with information regarding your demographics, comments, personal interests, and contact preferences.
From time-to-time our site requests information from users through surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as post/zip code and age level).
If a user elects to use any referral service we may provide for informing a friend about our site or to send site content, we ask them for the friend's name and e-mail address. Electropuppy will automatically send the friend a one-time e-mail inviting them to visit the site.
How The Information Is Used.
Electropuppy uses your information to understand your needs and provide you with better online services. We use the personal information we collect for a variety of reasons. For instance, we may use your information to fulfill a product order, complete a request for information, or personalize the website for you. Occasionally, we might also email you to provide information on upcoming events, website updates and promotions. You can elect not to receive this information when you register. If you want to stop receiving such updates at any time, you can access your account online and update your preferences. Our emails will also include information allowing you to ask not to receive such information in the future.
What Information Is Disclosed?
Electropuppy currently does not disclose to third parties personally identifiable information that you provide, except from time to time, we may transfer, disclose or share such information with third parties who may be engaged by us specifically to handle and deliver certain online activities or provide products and services to you on our behalf. These third parties may help us send electronic newsletters, process information, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, handle credit card processing, conduct customer research or satisfaction surveys. Such third parties have access to personal information needed to perform their functions, but may not use it for other purposes. Additionally, in the event that all or substantially all of the assets relating to Electropuppy are transferred or sold to another entity, personally identifiable information submitted to us may be transferred to the acquiring entity. Finally, we may also disclose personally identifiable information to third parties in order to comply with law or requests by law enforcement agencies or to protect the rights, property or safety of our website, users of our website and others, or other issues of public importance.
Cookies and Log Data.
A cookie is a piece of data stored on the user's hard drive containing information about the user. A cookie is used to remember your log-in information when you revisit our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Even though a cookie is stored on the user's hard drive.
Some of our partners may use cookies on our site. However, we have no access to or control over these cookies. These cookies are subject to the privacy policies of our partners.
As is true for most website, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browsers type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information to analyze trends, administer the Site, track user's movement, and gather broad demographic information for aggregate use.
Links to Outside Websites.
The Electropuppy website links to third party websites and documents located on websites maintained by other organizations or individuals. Once you access a link to another website, please be aware that Electropuppy is not responsible for the privacy practices or the content of such websites. These other websites are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage visitors to other websites to review the privacy policies and information collection practices of those websites.
Updating Preferences and Opting-Out.
To update your contact information, change your mail or email preferences on how we contact you, or instruct us not to share your information with a third party, you can access your account online if you have an online account with us. Please remember that it may take time for all of our systems to be updated. To opt-out of receiving electronic newsletters, emails or other offers and services from Electropuppy at any time, follow the instructions in the email or access your account online and update your preferences.
Children.
Electropuppy does not knowingly collect and keep personal information online from children under the age of 13, except in limited circumstances authorized by law and described in this Privacy Policy.
Security.
Electropuppy has taken steps to safeguard your personally identifiable information collected through the Site against loss, theft, misuses, unauthorized access, disclosure, alteration and destruction. When users submit sensitive information through the Electropuppy website, your information is protected both online and off-line.
When making a purchase on the Site, your sensitive information (such as a credit card number) that is entered is protected using Secure Socket Layer (SSL) encryption. In order to utilize this security measure you must use an SSL-enabled browser such as Safari, Firefox, Netscape Navigator or Microsoft Internet Explorer. Currently all of our online financial transactions are handled by Paypal.
While we use SSL encryption to protect sensitive information on-line, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only people who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Anytime new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
Contacting Us.
If you have any questions, comments or concerns regarding Electropuppy's Privacy Policy and/or practices, please contact us at:
privacy@electropuppy.com
Disputes.
Any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitation on damages and application of the law of the United Kingdom. If you have any concern about your privacy in connection with this policy, please send a thorough description to privacy@electropuppy.com, and we will do our best to resolve it.
Updates.
Electropuppy may update its Privacy Policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated Privacy Policy.
The current version of this Privacy Policy is dated April 8th, 2009 and is effective immediately.